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Every task you describe,

gets done.

Konversaitional works in any industry where people manage repetitive processes.
From insurance to logistics — if you can describe it, an agent can execute it.


Every task you describe,

gets done.

Konversaitional works in any industry where people manage repetitive processes.
From insurance to logistics — if you can describe it, an agent can execute it.

04

Internal knowledge sharing

Employees ask an agent that has access to all internal knowledge — procedures, policies, manuals.


05

Processing changes

Updates to customer data, contracts, or bookings are collected conversationally and processed directly in systems.

Recurring patterns 

01

Intake & onboarding

Customers or employees move through a structured process via conversation. 
No forms, no queues.

02

Status requests

Employees or customers retrieve real-time status information from back-office systems — without any human intervention.

03

Validation & approval

Requests are validated for completeness, checked against rules, and automatically routed for approval.

06

Reporting & insights

Managers query data in plain language and get an instant summary — without opening dashboards or Excel.

WHERE AGENTS DELIVER THE MOST VALUE

04

Internal knowledge sharing

Employees ask an agent that has access to all internal knowledge — procedures, policies, manuals.

05

Processing changes

Updates to customer data, contracts, or bookings are collected conversationally and processed directly in systems.

Recurring patterns 

01

Intake & onboarding

Customers or employees move through a structured process via conversation. 
No forms, no queues.

02

Status requests

Employees or customers retrieve real-time status information from back-office systems — without any human intervention.

03

Validation & approval

Requests are validated for completeness, checked against rules, and automatically routed for approval.

06

Reporting & insights

Managers query data in plain language and get an instant summary — without opening dashboards or Excel.

From claim filing to resolution

Insurers manage thousands of similar processes every week. An agent replaces the back-and-forth of phone and email and actually executes the steps.

Claims handling

The agent collects all required information, consults the policy and initiates the settlement — in minutes rather than days.


Policy changes

 Customers communicate the desired change; the agent validates, calculates the impact and processes it directly in the   system.

Internal knowledge lookup

 Claims handlers ask complex coverage questions in plain language — the agent consults all policy documents and answers instantly.


−80%

less processing time 

0

IT dependency at setup 

24/7

available on every channel 

Less inbox, more people

HR teams answer the same questions and process the same requests every day. An agent takes over the routine work so HR can focus on people.

Leave requests

Employees request leave via Teams or chat - the agent checks the balance, reviews team capacity and processes the request.

New employee onboarding

 New colleagues are guided step by step via conversation: submitting documents, setting up   systems, answering questions.

Policy & procedure lookups

 Employees ask directly in Teams: "What's the home office allowance?" - the agent gives the   right answer from current policies.


Every shipment in the right place

Logistics processes run on real-time information and fast decisions. An agent connects to the back office and answers questions instantly.

Shipment status tracking

Customers and employees request shipment status via any channel - the agent queries the TMS directly. 

Exception reporting & follow-up

 When a delay or damage occurs, the agent automatically initiates the exception process,     notifies all parties and logs everything.

Real-time

back-office integration 

-50%

fewer inbound calls

Compliance without the delay

Financial processes demand precision, audit trails and speed. Agents execute structured steps while every interaction is automatically logged.

KYC & document verification

Customers submit documents via conversation; the agent validates completeness and routes to human review. 

Credit application guidance

 The agent guides the customer through the application process, collects all required information and files it automatically.

100%

audit trail of every step 

-70%

less manual data entry

Less admin, more care

Healthcare professionals spend an unreasonable share of their time on registration and communication. 
Agents take that over.

Appointment scheduling

Patients schedule, reschedule or cancel appointments via chat or phone the agent syncs directly with the calendar. 

Intake forms

 New patients complete the intake process conversationally, at their own pace, via any channel.

-40%

admin per care professional

GDPR

compliant by design

Handle volume without more headcount

Energy companies and utilities receive thousands of similar inquiries and requests every day. 
Agents scale effortlessly to match demand.

Meter reading submission​

Customers submit meter readings via any channel; the agent validates and processes them directly without human involvement. 

 Contract & tariff changes​

  The agent captures customer wishes, calculates the impact and processes the desired 
  change in the customer management system.

x10

scalability at peak volume

< 2 min

average handling time

Insurance

From claim filing to resolution

Insurers manage thousands of similar processes every week. An agent replaces the back-and-forth of phone and email and actually executes the steps.

Claims handling

The agent collects all required information, consults the policy and initiates the settlement — in minutes rather than days.


Policy changes

 Customers communicate the desired change; the agent validates, calculates the impact and processes it directly in the   system.

Internal knowledge lookup

 Claims handlers ask complex coverage questions in plain language — the agent consults all policy documents and answers instantly.


−80%

less processing time 

0

IT dependency at setup 

24/7

available on every channel 

Less inbox, more people

HR teams answer the same questions and process the same requests every day. An agent takes over the routine work so HR can focus on people.

Leave requests

Employees request leave via Teams or chat - the agent checks the balance, reviews team capacity and processes the request.

New employee onboarding

New colleagues are guided step by step via conversation: submitting documents, setting up   systems, answering questions.

Policy & procedure lookups

 Employees ask directly in Teams: "What's the home office allowance?" - the agent gives the   right answer from current policies.


From claim filing to resolution

Insurers manage thousands of similar processes every week. An agent replaces the back-and-forth of phone and email and actually executes the steps.

Claims handling

The agent collects all required information, consults the policy and initiates the 
settlement — in minutes rather than days.


Policy changes

Customers communicate the desired change; the agent validates, calculates the impact and processes it directly in the   system.

Internal knowledge lookup

Claims handlers ask complex coverage questions in plain language — the agent consults all policy documents and answers instantly.



−80%

less processing time 

0

IT dependency 
at setup

24/7

available on every 
channel 

Less inbox, more people

HR teams answer the same questions and process the same requests every day. An agent takes over the routine work so HR can focus on people.

Leave requests

Employees request leave via Teams or chat - the agent checks the balance, reviews team capacity and processes the request.

New employee onboarding

New colleagues are guided step by step via conversation: submitting documents, setting up   systems, answering questions.

Policy & procedure lookups

Employees ask directly in Teams: "What's the home office allowance?" - the agent gives the  right answer from current policies.

Every shipment in the right place

Logistics processes run on real-time information and fast decisions. An agent connects to the back office and answers questions instantly.

Shipment status tracking

Customers and employees request shipment status via any channel - the agent queries the TMS directly. 

Exception reporting & follow-up

When a delay or damage occurs, the agent automatically initiates the exception process,     notifies all parties and logs everything.

Real-time

back-office integration 

-50%

fewer inbound calls

Compliance without the delay

Financial processes demand precision, audit trails and speed. Agents execute structured steps while every interaction is automatically logged.

KYC & document verification

Customers submit documents via conversation; the agent validates completeness and routes to human review. 

Credit application guidance

The agent guides the customer through the application process, collects all required information and files it automatically.

100%

audit trail of every step 

-70%

less manual data entry

Less admin, more care

Healthcare professionals spend an unreasonable share of their time on registration and communication. Agents take that over.

Appointment scheduling

Patients schedule, reschedule or cancel appointments via chat or phone the agent syncs directly with the calendar. 

Intake forms

New patients complete the intake process conversationally, at their own pace, via any channel.

-40%

admin per care professional

GDPR

compliant by design


Handle volume without more headcount

Energy companies and utilities receive thousands of similar inquiries and requests every day. Agents scale effortlessly to match demand.

Meter reading submission​

Customers submit meter readings via any channel; the agent validates and processes them directly without human involvement. 

 Contract & tariff changes

The agent captures customer wishes, calculates the impact and processes the desired change in the customer management system.

x10

scalability at peak volume

< 2 min

average handling time

Describe the process

The business owner writes in plain language what the agent should do. 
No code, no IT department needed.

Deploy on every channel

Chat, email, phone, Teams — the agent is live wherever your employees and customers are.

Connect knowledge sources

Upload PDFs, connect websites or link back-office systems. The agent knows what it needs to know.

02

03

01

Describe the process

The business owner writes in plain language what the agent should do.  No code, no IT department needed.

Deploy on every channel

Chat, email, phone, Teams — the agent is live wherever your employees and customers are.

Connect knowledge sources

Upload PDFs, connect websites or link back-office systems. The agent knows what it needs to know.

02

03

01

Recognise your process in one of these patterns?

Book a demo

Recognise your process in one of these patterns?

Book a demo